NEARPARTS Return and Refund Policy

Introduction

At NEARPARTS, we understand that sometimes customers may need to return or exchange a product purchased from our online store. We are committed to providing our customers with the best shopping experience and we strive to ensure that products purchased from our store are of the highest quality and meet our customers’ expectations. As such, we have developed a Return and Refund Policy to ensure that our customers are fully satisfied with their purchase.

This Return and Refund Policy applies to all products purchased online from NEARPARTS and outlines how customers can return or exchange a product and the process for obtaining a refund.

Returns

At NEARPARTS, we want our customers to be satisfied with their purchase and will accept returns of any unused and unopened product within 90 days of the original purchase date. Customers must contact NEARPARTS to obtain a Return Merchandise Authorization (RMA) number before returning any product.

Any product that is returned without an RMA number will not be accepted and the customer will not be eligible for a refund. All returned products must be in the original packaging and must be in new, unused condition.

Customers are responsible for any shipping costs associated with returning a product and must ensure that the product is properly packaged and shipped with a tracking number.

Refunds

Once a product has been returned and inspected by NEARPARTS, a refund will be issued to the original method of payment. Refunds will be issued for the full purchase price of the product, less any applicable shipping costs.

For products returned within 90 days of the original purchase date, a full refund will be issued. For products returned after 90 days of the original purchase date, a partial refund may be issued, based on the condition of the product.

Exchanges

At NEARPARTS, we will also accept returns of any unused and unopened product within 30 days of the original purchase date for exchange. Customers must contact NEARPARTS to obtain an RMA number before returning any product.

Customers are responsible for any shipping costs associated with returning a product and must ensure that the product is properly packaged and shipped with a tracking number.

Once a product has been returned and inspected by NEARPARTS, a replacement product will be shipped to the customer.

Damaged or Defective Products

At NEARPARTS, we take pride in the quality of our products and strive to ensure that every product meets our customers’ expectations. If a customer receives a damaged or defective product, we will accept returns of that product within 90 days of the original purchase date.

Customers must contact NEARPARTS to obtain an RMA number before returning any product. Customers are responsible for any shipping costs associated with returning a product and must ensure that the product is properly packaged and shipped with a tracking number.

Once a damaged or defective product has been returned and inspected by NEARPARTS, a full refund or replacement product will be issued.

International Returns

Customers located outside of the Canada or United States may return a product within 95 days of the original purchase date, subject to the same terms and conditions as outlined in this Return and Refund Policy. Customers must contact NEARPARTS to obtain an RMA number before returning any product.

Customers are responsible for any shipping costs associated with returning a product and must ensure that the product is properly packaged and shipped with a tracking number. Depending on the customer’s location, additional customs fees may apply and customers will be responsible for any such fees.

Conclusion

At NEARPARTS, we want our customers to be satisfied with their purchase and we understand that sometimes a customer may need to return or exchange a product. We have developed this Return and Refund Policy to provide our customers with the best shopping experience possible and to ensure that any product purchased from our online store meets our customers’ expectations.

For Further Information Contact Us at Refunds@nearautosparts.com